Effective Date:  04-30-2025

Your privacy matters. We believe your personal information should be treated with care, not as a product, but as part of your trust in us.

This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe. It also outlines your rights and choices when it comes to your data.

By using our website or making a purchase, you’re agreeing to the terms outlined here. If anything feels unclear, reach out to us, we’re happy to walk you through it.

Information We Collect

When you visit our site, shop with us, or get in touch, we may collect the following information:

Personal Details You Share With Us:
 This includes your name, email address, billing and shipping addresses, phone number, and any other details you provide during checkout or through contact forms.

Payment Information:
Payments are processed securely by third-party providers like Stripe or PayPal. We don’t store your full credit card number or any payment account passwords. Our payment partners use strong encryption and comply with privacy and financial data regulations.

Browsing and Device Info:
 We collect limited technical data when you browse our site; like your IP address, browser type, and pages visited, using cookies and similar tools. This helps us improve your experience and troubleshoot issues.

How We Use Your Information

We use your information to make sure everything runs smoothly when you shop with us, including:

To Process Orders and Deliver Your Products:
We use your name, shipping info, and payment details to fulfill your order and send you your products.

For Customer Support and Communication:
If you reach out with a question, concern, or feedback, we use your contact info to respond. We may also reach out with order updates or shipping details.

To Send Emails You’ve Signed Up For:
If you’ve joined our newsletter or opted in to hear from us, we may send updates about new products, restocks, sales, or stories from the Your Òrí community. You can unsubscribe at any time; the link is at the bottom of every email.

To Improve Our Website and Customer Experience:
We review site traffic, product interest, and user behavior (in a general way, not personally identified) to see what’s working and what’s not. This helps us improve how our site works and which products you see.

We never sell your information. Ever.

Cookies & Tracking Technologies

Like most websites, we use cookies, small files that help your device remember certain settings and actions on our site.

Cookies allow us to:

• Keep your cart updated
• Recognize when you return to the site
• Understand how users navigate our pages

You can choose to disable cookies in your browser settings. This won’t stop you from shopping with us, but it may affect some features, like remembering what’s in your cart.

We do not use cookies to track you across other sites or collect sensitive personal data without your knowledge.

Third-Party Services

We work with trusted third-party services to handle certain parts of your experience. These include:

• Payment Processors (e.g., Stripe, PayPal): For secure transactions
• Email Providers (e.g., Mailchimp, Klaviyo): To send order confirmations and newsletters
• Analytics Tools (e.g., Google Analytics): To understand site performance and user behavior

Each of these services has its own privacy policy and is expected to follow current privacy laws like GDPR and CCPA. We don’t allow them to use your data for their own marketing or unrelated purposes.

How We Keep Your Information Safe

We use a mix of technical, physical, and administrative safeguards to protect your information.

• Our website uses SSL encryption to secure data during transmission.
• Only authorized team members can access personal customer data, and only when necessary.
• We don’t store your full payment information, and we never store your passwords.
• Our site is monitored for suspicious activity, and we act quickly to prevent or limit any risks.

While no system is 100% secure, we do our best to minimize vulnerabilities and protect your information from loss, theft, or misuse.

Your Rights

You have the right to know what personal information we hold about you and the right to access, correct, or delete it.

You can:

• Ask us for a copy of your personal data
• Update or correct your details
• Ask us to delete your information
• Withdraw your consent for marketing emails
• Object to how your data is being used in certain cases

To make any of these requests, please email us at info@yourori.com. We’ll get back to you as soon as we can, usually within 10 business days.

Children’s Privacy

Our website and products are not designed for users under 18. We don’t knowingly collect or store personal information from anyone in that age group. If we learn that we’ve received data from a user under 18, we’ll delete it.

If you’re a parent or guardian and believe your child has shared information with us, please get in touch so we can remove it.

Policy Updates

We may make changes to this Privacy Policy from time to time, for example, if we update our practices, add new features, or need to meet new legal requirements.

If we do, we’ll update the date at the top of this page. Major updates may be announced through email or notices on the site.

We encourage you to check back now and then if you’d like to stay informed about how your data is handled.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can always reach out.

Email: info@yourori.com

We value your trust and will always do our part to handle your data with care and respect.